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TERMS AND CONDITIONS OF SALE
FARES AND RATES All prices are in U.S. Dollars and are subject to change without notice. Rates are guaranteed once payment is received. RESERVATIONS Reservations should be made as early as possible to assure confirmation of selected travel components. Reservations for travel components (air, hotels, car rentals, tours, rail, etc.) are subject to availability. Should circumstances beyond our control make changes necessary, we reserve the right to vary itineraries and/or inclusions or substitute hotels of similar standard.
DEPOSITS / "Buy NOW, Pay Later " Select bookings may qualify for the "Buy NOW, Pay Later" deposit option, in which there aren't advance-ticketing restrictions. Buy NOW, Pay Later will be offered for bookings placed at least 60 days prior to departure, with an invoice amount greater than $100. The deposit option, if offered, will be found on the payment screen (which will appear once taxes, if any, are calculated). A non-refundable deposit of $100 per person will be charged, with the final balance automatically charged to the same credit card 45 days prior to the U.S. departure date.
FINAL PAYMENT Payment in full must be given at the time of booking. (Unless the booking qualifies for our "Buy NOW, Pay Later;" see above). Visa, MasterCard, American Express, or Discover are accepted forms of payment. Non-receipt of payment by midnight of the following day will result in automatic cancellation of the reservation. Reservations must be made at least 7 days prior to departure from the United States. A special handling fee of $10 will be assessed to bookings that require overnight express delivery. Overnight delivery requests will be accepted up until 5 p.m. Eastern Time Monday through Friday. No Saturday or Sunday deliveries.
HOTELS Hotel rates found on this website include (unless otherwise stated): accommodations with private bath or shower, Continental breakfast, hotel taxes, and general service charges. Local municipal city taxes may be additional in some cities / resorts and must be paid locally. Hotel rates do not include any expenses of a personal nature / incidental charges. Room assignments are at the discretion of the hotel management and specific requests cannot be guaranteed. ctitravel.com guarantees room types, which have appropriate bedding for the number of passengers requested per room. We do not guarantee a specific bed type.
We list the availability status of each hotel property as either available, maybe available, or not available, so you are aware in advance of our ability to confirm your hotel choice.
An available hotel is a property in which we have on-line, immediate confirmation. If possible, we suggest you choose an available hotel.
A Maybe Available hotel is one in which the hotel must be requested before confirmation. This process requires 2-4 business days. If for some reason the hotel you have chosen is returned to us as not available, we will do our best to offer an alternate property to you in the same price range. You are totally free to accept this property or decide that you do not wish to accept our alternate. You are under no obligation to purchase if you do not accept our alternate hotel.
A not available hotel is one that is normally available to us, but at this time is fully booked and can no longer accept reservations. We show these properties to you in the event you wish to check alternate dates for availability. CHECK-IN
Cannot be guaranteed prior to 2 p.m. Departure is normally required by 11 a.m.
CAR RENTAL Drivers must be at least 25 years of age; a maximum age may apply, subject to car rental company rules. Basic car rental rates include: unlimited mileage and VAT (value added tax). Rates do not include: tolls, gasoline, third driver surcharge, overtime charges for car rental. Specific car models can not be guaranteed. Airport surcharges / one-way drop off fees may apply.
INSURANCE Insurance covering baggage, trip cancellation or interruption, and personal accidents covering your entire reservation is strongly recommended. Limited travel protection insurance is available for purchase when you purchase your package. You must click "Yes" for "Travel Protection" on the Passenger Name Page in order to purchase this insurance. Although insurance is not required by ctitravel.com to purchase any product, by not purchasing insurance you agree that you understand that ctitravel.com has strongly recommended such coverage.
PASSPORT/VISA ctitravel.com is not responsible for the provision of passports or visas. Please check with the appropriate consulate for details.
AIR
Fares and schedules are based on regular scheduled service. All applicable airline rules apply. Schedules are subject to change. Basic air fares do not include: airport departure taxes, passenger facility charges (PFCs), customs and immigration fees, or excess baggage charges.
TRAVEL
DOCUMENTS
Travel documents will be sent via 2-day UPS 24-hours after receipt of full payment. ctitravel.com is not responsible for lost or stolen documents, therefore, any re-issuance of documents may be assessed their full face value.
AIR / LAND REVISIONS, CANCELLATIONS Rules and fees for canceling and revising airfares vary depending upon the type of airfare purchased. Please see applicable rules when booking airfare. Revisions to land arrangements once booking is completed and paid for are subject to availability, and a revision fee of $25.00 per change will apply. No revisions are permitted within two weeks of departure. A $100-per-person fee, plus all non-refundable arrangements, will be assessed for all cancellations made after payment and more than 45-days prior to departure. For cancellations made within 45 days of departure, the following cancellation fees apply:
No refunds will be granted for lost/stolen documents. In addition, some "stand-alone" travel components that are cancelled and returned UNUSED within 6 months from the date of issue (rail tickets, rail passes, hotel vouchers, special cruises, etc.) have unique cancellation policies, which will be stated at time of booking and can range from 15% to 50% of the cost. Rail and air reservations are totally non-refundable.
REFUNDS NO REFUND CLAIM WILL BE CONSIDERED OR PURSUED AND NO ACTION WILL BE TAKEN BY ctitravel.com UNLESS NOTICE OF CLAIM IS RECEIVED WITH SUPPORTING DOCUMENTATION WITHIN 30 DAYS OF COMPLETION OF TRAVEL. NO REFUNDS WILL BE GRANTED FOR UNUSED LAND ARRANGEMENTS ONCE THE TRIP HAS COMMENCED. ALL DOCUMENTS MUST BE RETURNED TO ctitravel.com IN ORDER FOR A REFUND REQUEST TO BE CONSIDERED. IT IS STRONGLY RECOMMENDED THAT YOU USE CERTIFIED MAIL SINCE MANY COMPONENTS MAY BE NON-REFUNDABLE IF LOST OR STOLEN. REFUND DECISIONS ARE DETERMINED BY ctitravel.com PER THE SIGNED CONTRACT EXISTING BETWEEN ctitravel.com AND THE SUPPLIER(S). NO REFUND DETERMINATION CAN BE MADE BY ANYONE OTHER THAN ctitravel.com. RESPONSIBILITY ctitravel.com and its directors, officers, employees, independent contractors, and agents act only as agents for the passenger in making arrangements for hotels, transportation, sightseeing, restaurants, or any other service described in this Web site. The individual tour participant and/or purchaser, by acceptance of the tour documents, agrees that ctitravel.com and its directors, officers, employees, independent contractors, agents, or suppliers shall not be liable for any injury, damage, loss, accident, delay or irregularity, liability, or expense to person or property due to any act or default of any hotel, carrier, restaurant, company, or person providing or rendering any of the services included in the tours. The tickets, coupons, tariffs, rules, or contracts currently in use by any carrier, hotel, restaurant, or any other contractor providing service shall constitute the sole contract between such contractor and the tour participant. ctitravel.com and its directors, officers, employees, independent contractors, agents, and suppliers accept no responsibility for any damage, delay or irregularity, expense, or liability arising from sickness, pilferage, labor dispute, machinery breakdown, quarantine, government restraints, war, act of terrorism, weather conditions, defect in any vehicle of transportation, or for any misadventure or causality or any other cause beyond their control. Any and all losses and expenses will be borne by the tour participant, the tour rates being only for the time period and places specified. All accommodations, services, and facilities are subject to the laws of the countries to which these accommodations, services, and facilities are provided. ctitravel.com reserves the right to cancel or change itineraries and substitute services without notice and to decline to accept or retain any tour participant at any time. Pursuant to the Digital Millennium Copyright Act, Title 17, United States Code, Section 512(c)(2), copyright owners or their authorized agents may submit a complaint of alleged copyright infringement to ctitravel.com, Inc. if they have a good-faith belief that their protected works are being infringed. ctitravel.com will respond to all such notifications that are sent to: Legal
Department
Upon receipt of such notification, ctitravel.com shall promptly
investigate the matter, and, if appropriate, remove or disable
access to the allegedly infringing material. After ctitravel.com
removes or disables access to such material, ctitravel.com
will notify the party that posted the material of its action.
Such party may then provide ctitravel.com's designated agent
proper "counter-notification" stating his, her or its authority
to post the allegedly infringing material, which ctitravel.com
will forward to the alleged copyright owner. ctitravel.com
will inform the alleged copyright owner that ctitravel.com
will repost the removed material or cease disabling access to
it in ten to fourteen business days unless the alleged copyright
owner sends a second notification to ctitravel.com's designated
agent stating that it has filed suit against the alleged infringer.
PLEASE READ THE FOLLOWING TERMS OF USE CAREFULLY BEFORE USING THIS WEBSITE. Your use of this website signifies your agreement to these Terms of Use. If you do not agree with them, please do not use this website. ctitravel.com reserves the right, at its discretion, to change, modify, update, add, or remove all or any portion of these Terms of Use at any time, without notice. Your continued use of this website signifies that you agree to those changes. Restrictions
on Use of this website
This website is owned and operated by ctitravel.com. Material on this website is protected by copyrights owned by ctitravel.com or other parties who have consented to their use by ctitravel.com. The material on this website may not be copied, reproduced, republished, uploaded, posted, or transmitted in any way, except that you may download one copy of the materials on any single computer for your personal, noncommercial use only. Use of these materials, including their modification, for any other purpose, may constitute a violation of patent, copyright, trademark, and/or other intellectual property laws. Responsibility
of the User
By using this website, you agree to be financially responsible for all transactions made using your login information, and you represent that you are of legal age to make such legally binding obligations. Disclaimer
ctitravel.com and its providers and distributors provide this website and materials on an "as is" basis, and specifically disclaim all warranties of title, merchantability, fitness for a particular purpose, and non-infringement. ctitravel.com makes no representation or warranty that such information is complete or accurate or that the services provided by ctitravel.com will be timely, secure, error-free or uninterrupted. ctitravel.com will not be liable for any damages or injury resulting from the user's reliance on any information provided in this website. Indemnity
By using this website, you agree to indemnify ctitravel.com, and its officers, directors, employees, independent contractors, agents and suppliers from and against any liability, damage, costs, or expenses, including reasonable attorneys' fees, that ctitravel.com may incur as a result of your use of this website or your breach of these Terms of Service. Limitation
of Liability
ctitravel.com will not be liable for any damages to, or viruses or other data corruption problem that may affect your computer equipment or other property on account of your access to or use of this website or your downloading of any materials, data, text, images, video, or audio from this website. In no event will ctitravel.com be liable for any injury, loss, claim, damage, or any special, punitive, indirect, incidental, or consequential damages of any kind, whether based on contract, tort, strict liability, or otherwise, that result from the use of, or the inability to use the materials in this website, even if ctitravel.com has been advised of the possibility of such damages. In no event will ctitravel.com, if found liable for damage or loss in any way related to the aforementioned uses of this website and/or its content, be liable for any amount that exceeds the amount, if any, which has been paid by you to access the website. Privacy
By accepting these Terms of Service, you expressly consent to certain disclosures of your personally identifiable and other personal information, and to use of your information by us and third parties, as explained in our then-current Privacy Policy, which is incorporated herein by reference. e-vacation.com's current Privacy Policy is available by clicking here . Links
This website contains links to other websites. ctitravel.com is not responsible for the content of any other website and makes no representation or warranty regarding any other website, nor does its linkage constitute an endorsement by us. Please be aware that you access these websites at your own risk. Entire
Agreement
These Terms of Use constitute the entire agreement between you, the user, and ctitravel.com with respect to this website, and supersede any and all prior agreements, in any form, between you and ctitravel.com. Assignment
You may not sell, transfer, assign, license or convey in any way your rights or obligations under these Terms of Use. Severability
If any section or provision of this these Terms of Use is found to be unlawful or unenforceable for any reason, the rest of the these Terms of Use will not be affected and will remain valid. Applicable
Law
These Terms of Use and their validity, construction and performance will be governed in all respects by the laws of the state of New York, without giving effect to principles of conflicts of law. Any court of competent jurisdiction sitting within New York, New York will be the exclusive jurisdiction and venue for any dispute arising out of or relating to these Terms of Service. Arbitration
Any controversy or claim arising out of or relating to these Terms of Service or the breach hereof, with the exception of injunctive relief sought by ctitravel.com for any violation of ctitravel.com's proprietary rights, shall be settled by arbitration in accordance with the then-current rules of the American Arbitration Association. Before entering into arbitration, the parties shall each appoint an arbitrator, and these two arbitrators shall select a third arbitrator to be a member of the panel. Should the two arbitrators not be able to agree on a choice of the third, then the American Arbitration Association shall make the appointment of a person who is neutral to the parties. None of the arbitrators shall be officers or employees of the parties to these Terms of Service. Such arbitrators shall be experts in the computer/information technology field. The cost of arbitration, including fees per arbitrator, shall be borne equally by the parties. The location of arbitration shall be New York, New York, USA. Additional
Terms
You may be subject to additional terms and conditions based upon reservations and purchases of goods or services, and you agree to be bound by such other terms and conditions. Copyright
and Trademark Notices
All content on this website is: © CTI Travel, Inc. 2003. All rights reserved. If you are a copyright owner who believes that certain content available on ctitravel.com infringes your copyright, please see our Copyright Dispute Resolution Mechanism by clicking here . CTI Travel™ is a trademark of ctitravel.com, Inc. Other product and company names mentioned herein may be the trademarks of ctitravel.com, Inc. or their respective owners. Further
Information
This website is owned and operated by ctitravel.com, Inc., 16 West 45'th Street, New York, New York. For further information about ctitravel.com, Inc., please click here. | ||||||||||||||||||